Policy
Privacy Policy
How Vorx approaches privacy, account information, support requests, safety reports, and community context.
What this policy covers
This policy explains how Vorx approaches information connected to the website, app experience, account settings, support resources, reports, and appeals.
Information users provide
Vorx may collect information members choose to provide, such as account profile details, settings choices, support requests, reports, appeals, and communications with the service.
Account and authentication information
Vorx may process account identifiers, authentication details, session information, and related security signals needed to provide account access and protect the service.
Content and interactions
Vorx may process content and interaction information needed to operate community features, enforce policies, support privacy controls, and handle reports. Vorx aims to describe these practices clearly and avoid overstating how review works.
Device, log, and analytics information
Vorx may process device information, logs, diagnostics, analytics, crash reporting, or abuse-prevention signals to operate, secure, and improve the service.
How information is used
Information may be used to operate the service, maintain account access, provide safety and privacy controls, respond to support requests, investigate policy concerns, improve reliability, and comply with applicable obligations.
Safety, moderation, and abuse prevention
Reports, enforcement signals, and account activity may be considered when reviewing potential safety or policy issues. Vorx does not promise that every issue will be detected or prevented.
Service providers
Vorx may rely on service providers for hosting, authentication, infrastructure, analytics, support, monitoring, and security.
User choices and controls
Vorx is designed to support privacy and safety controls. Available controls may differ between the app and website depending on account access and service availability.
Data retention
Vorx keeps information for as long as needed to provide the service, support safety and policy review, comply with obligations, resolve disputes, and maintain security. Retention may vary by data type and context.
Account deletion
Account deletion can be started through the official account settings or support path available to your account. Some information may be retained where needed for safety, legal, security, or operational reasons.
International considerations
Information may be processed in locations where Vorx or its service providers operate. Privacy rights and choices may vary by region.
Contact
For privacy questions, email privacy@vorx.app. For account deletion help, use the account deletion page or email privacy@vorx.app.